Robert Stevenson - SRG Financial Ltd
"We have used JTec IT Solutions for a number of years now. We are very pleased with the service they have provided us and appreciate the patience they display at difficult times.”
Richard Walker - Shelter NI
"Just used JTec IT Solutions today for an issue with our wireless router. The service was first class and the staff are very knowledgeable. We had an office full of staff who were not able to access any of their work. We were back up and running in 4 hours from first speaking to JTec IT Solutions. What was the best part? We are based in Strabane!"
Mark Barrington - Barrington Security Ltd
"I asked for Jack’s advice and expertise on a few problems we were having on our work computers, within 1-2 hours JTec IT Solutions had everything running in the correct manner and just made everything look so easy, which I know it isn’t! I couldn't recommend JTec IT Solutions highly enough and would always use their services.”
Bill Ellison - BSX2 Accountants
"Jack is very customer focused. He has built the business mainly by word of mouth through providing a very high customer service in a prompt, timely manner. He is dedicated to ensuring that his customers are not left without computer facilities. I cannot recommend JTec IT Solutions strongly enough.”
Donal O’Neill - Less Stress Strategies
"One of life’s great pleasures is watching an expert at work. It’s not often that this chance is given but recently I had the opportunity to watch Jack work on my Macintosh Powerbook G4.
Jack normally works on the “Dark Side” (PCs) but he agreed to tackle, what had been described on some help forums as a “very difficult task” on my Mac. He set about it like a surgeon, with confidence and skill and in half an hour my beloved Mac was as good as new!
I cannot recommend JTec IT Solutions enough. They understand the frustration and panic that a client can experience when their IT system has a problem. Their mission is simply to rescue the situation with minimum fuss and drama, at a very reasonable cost.”
Ryan McGuigan - Holistic Therapies
"Thank you for your timely repairing of my laptop. My laptop is a very important part of my business and I can not be without it for any length of time. Thanks again."
Stephen Hall - Ultrafix Home Improvements, Newtownabbey
"When I needed a new laptop I went to JTec IT Solutions to discuss options of budget and performance of the machine. Jack came up with the option of a refurbished machine which best suited my budget and I have to say it has been the best performing laptop I have owned. It is also great to know that if I have any issues, JTec IT Solutions will be there with a great aftersales service. I will recommend JTec IT Solutions to all my family and friends, as they provide a top class service.”
Karen Hunter Training
"Jack and his team worked tirelessly with regards to my laptop when it broke down recently. I could not access documents, emails or the internet which was crucial for my business. Having discovered it was going to be a rather more lengthy job, JTec IT Solutions collected my laptop and give me a replacement while they fixed it. This enabled me to continue my work, especially when I was working with clients in England.
JTec IT Solutions were incredibly helpful and showed lots of patience with me when asking me questions that I couldn't answer!
I now have my laptop back, fixed and in perfect working order.
I would have no hesitation in recommending Jack and all at JTec IT Solutions to family, friends and clients.
Thank you JTec IT Solutions!"
Bruce Cairns - Travel Counsellors
"As a Travel Counsellor I pride myself on delivering a fantastic service for all my clients and doing everything I can to look after their needs and wants. With that in mind, I wanted to thank JTec IT Solutions, for the excellent service that you provided to me recently. I required a laptop for primarily home use, but also need a good performer just incase a back up is ever required for my work laptop. JTec IT Solutions listened to the requirements that I had and supplied me with a pre-owned machine that met these specifications and at a very competitive price. When I started using the laptop, I upgraded to Windows 10 and unfortunately this affected some of the drivers, however this was not a problem and a quick phone call to JTec IT Solutions where an IT Engineer was able to gain remote access to the laptop and resolved the problem. I was impressed by the professional manner with which JTec IT Solutions handled my little problem and resolved it promptly and satisfactory. I will of course recommend your services to all my clients, family and friends."
Brendan Kearney - Oakley Fayre
I currently use JTec IT for all my computer requirements and backup services. Jack and his team provide an excellent level of service to my businesses and very professional in what they do. Their customer backup service is also excellent, and they follow up to make sure everything is ok, functioning, working properly and that all issues have been sorted. I have no hesitation in reccomending JTec IT to my clients and family.